I can’t invite a co-signer
One reason why you may not be able to invite a co-signer is if the email associated with their account is already in use by another account. In order to invite a co-signer, they must have a unique email that is not already associated with another account on our system. This ensures that each account is secure and that each co-signer is uniquely identified. In this case, please contact the co-signer in order to receive a new unique e-mail address to start the invitation process again. Please contact our support team if you need any further assistance.
Related articles
- My co-signer didn’t receive an invitation
- I’ve created my account, but I can’t finish the setup
- Can different co-signers have different privileges?
- What happens if one of the co-signers loses access or is compromised?